Apptentive - VendorStack

Overview

Apptentive creates communications tools for app developers, enabling makers of apps on iOS, Android and Mac OS X to easily connect with the people using their apps. Apptentive's in-app feedback, ratings and survey capabilities lead to higher ratings, direct customer relationships and easy customer research utilizing the app as the primary channel for communication.

4 Reviews of Apptentive

John S.

Entrepreneur, CEO OneWed (Formerly Nearlyweds Inc)

Posters2Prints.com · Greater Seattle Area

This is a simple, yet phenomenal product. Go see our app in the itunes store (Wedding Inspiration from OneWed) and check out our reviews. Just building a great product doesn't stop people from using the app store ratings as a customer service channel, unfairly destroying a rating. Apptentive solves that problem. They also have increased our quantity of positive reviews at the same time.

Simon F.

Co-Founder/Mobile developer

tonightish · Greater Seattle Area

Apptentive makes it simple to manage two huge parts of making a successful app; Getting good reviews in the app store and getting feedback from your users that can make your app even better.

Apptentive's SDK is simple to integrate with your app and gives your users an easy way to start a dialog with you about how to improve your app and their experience without giving you 1 star reviews in the appstore. And on your side the web UI makes it easy to keep track of user feedback and make sure none gets lost in the shuffle.

Matt G.

Co-Founder, QThru

QThru · Greater Seattle Area

There are a few key things I look for when choosing an SDK service:
- Ease of integration
- Good documentation
- Developer support

Apptentive nails it in all three of these categories. It took me under 15 minutes and only 6 lines of code to integrate. Once integrated, it just worked with no troubleshooting after. This is because of great documentation that is easy to understand and follow. I sent feedback and asked questions on future features, and the team was supportive and responsive. Their customer dashboard is a great reference to really understand if your customers "love" your app by tracking love ratio, and since integrating, we've already received more reviews in the app store as promised. I'd recommend using Apptentive over others!

Tony M.

Co-Founder at PaidPunch

PaidPunch · Greater Seattle Area

We use Apptentive in our iOS app and absolutely love it. Creating a feedback is essential to the success of every business. Apptentive makes it really easy to instantly create a feedback loop with your customers. It's a must have for every mobile developer.

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